These GTCS as well as all subsequent modifications are subject to Swiss law, in particular Art. 184 ff Swiss Code of Obligations.
The Courts of the canton of Geneva are competent for any litigation in connection with the present CGV.
Data protection policy
The eldino.ch website is edited by eldino sàrl whose head office is located at 5 rue du Pont-Neuf 1227 Carouge Switzerland, registered in the Geneva Trade Register under the number CHE-304.502.035. It processes the data collected concerning you, and is responsible for the processing of personal data for any collection of data concerning you in relation to the services offered by eldino.
Customer service contact form: link to the contact form
You can browse a large part of our site without providing personal data. However, to benefit from certain services or access your personal account as part of our loyalty program, we may ask you for certain personal information.
The purpose of this policy is to inform you of our practices regarding the collection, use and sharing of information that you may communicate to us through your registration on our site. The data controller is eldino sàrl.
The collection of your personal information is necessary for the execution of the contract to which you are a party by browsing this site according to our general conditions of sale and our conditions of use of the website. In addition, we will retain some of this information to comply with our legal obligations.
To benefit from certain services or when you create a personal account, or even when you use / navigate on our site, you are required to communicate certain personal information to us.
This information concerns:
We also use the techniques of cookies, pixels and other technologies (collectively "cookies") allowing us to process statistics and information on site traffic, to facilitate navigation, to improve the service for your convenience and allow us to understand the effectiveness of ads based on your interests.
Your information is nonetheless aggregated and therefore we will not be able to identify you directly.
The purpose of collecting personal data is:
These treatments include:
We may share your data with other entities of the eldino group or service providers in accordance with the strict application of this policy. By service providers, it can be understood inter alia: advertisers, publishers, social networks, search engines and advertising publication companies, or advertising companies acting in their own name to improve the relevance of announcements that we present.
Access to the personal data collected is strictly limited to those responsible for processing information.Subcontractors and service providers are subject to an obligation of confidentiality and can only use the data in accordance with the contractual provisions and applicable law.
The data collected concerning you will be kept for the duration necessary for the accomplishment of the above purposes, plus the period of legal prescription. Thus, primarily, your account data (registration) will be kept for the duration of your membership. They can then be kept and processed for 3 years following your last contact, to allow us to send you commercial requests, unless you object otherwise.
The deletion of this personal data will be carried out at least once per calendar year unless:
Your data will never be transferred or stored outside the European Union.
To this end, eldino sàrl implements organizational measures to avoid any internal data leak or theft, technical measures and software updates and appropriate IT infrastructures to protect the data against any computer attack and against viruses. Eldino ensures that its subcontractors and service providers implement all the security measures appropriate to the personal data they process. Eldino is committed to regularly analyzing and evaluating the effectiveness of these measures.
That said, it should be noted that we cannot guarantee absolute security for your personal data, insofar as the conservation of personal data and their electronic transmission involves certain risks inherent to the Internet.
Eldino reserves the right to modify this Policy at any time, taking into account the provisions in force.
Sorry, we love cookies too, but these are not cookies here. A cookie is a tiny data file saved on your computer, in the browser, when you consult internet pages. When you consult the eldino site, information relating to the navigation of your terminal on the site may be saved in text files called "cookies", installed on your browser. Cookies will be used to recognize your browser during the period of validity of the cookie concerned. Only the issuer of the cookie concerned is likely to read or modify the information contained therein. In other words, thanks to cookies, you don't have to re-enter or download the information every time you visit our websites. Super useful! At the same time, the cookie provides certain information aimed at providing a more user-friendly service and a better online experience by recording, among other things, user preferences, detecting errors and / or collecting data for statistical purposes. We can for example keep in memory your basket or even the lists of your already consulted products.
Some Cookies are essential for the use of the site, others allow the use of the site to be optimized and the content displayed to be personalized.
eldino may use different types of cookies:
If you do not know the type and version of browser you use to access the Internet, click on the “Help” icon (in the form of a question mark) at the top of your browser window, then select “To in relation to ". The relevant information you need will then appear on the screen.
Internet Explorer Click on the "Tools" option at the top of your browser window and select "Internet Options", then click on the "Confidentiality" tab. If your level of Confidentiality is set to “Medium” or a lower level, this will allow you to activate cookies on your browser. Parameters set to a level higher than "Medium" will deactivate cookies.
Google Chrome Click on the key icon in the upper right corner of your browser window and select "Settings". Click on "Show advanced settings" at the bottom of the window and locate the "Confidentiality" section. Click on "Content settings", then select "Allow the storage of local data" in the "Cookies" section at the top of the window to activate cookies. To deactivate cookies, check the options "Prohibit all sites from storing data", "Block cookies and data from third-party sites" and "Keep local data only until I leave my browsing session "
Mozilla Firefox Click on "Tools" at the top of your browser window and select "Options". Then, select the “Privacy” icon located at the top of the window that is displayed as an overlay. Check the "Accept cookies" option to activate cookies. If you want to disable cookies, uncheck this box.
Safari Click on the gear icon in the upper right corner of your browser window and select "Preferences". Click on the “Confidentiality” icon located at the top of the window which is displayed as an overlay. Check the option "Block cookies from third parties and advertisers". If you want to completely disable cookies, check the "Never" box.
Here are some explanations to delete the history of cookies yourself from your browser:
Google Chrome Click on the 3 points, top right. Click History> History> Clear browsing data. In the menu "Clear navigation data", at the top, in "period" you can choose the period you want to delete. Below, indicate which items you want to delete. Choose at least "Cookies and other site data". Click on "delete data".
Safari Open Safari and go to Safari> Preferences> Privacy> Manage website data and delete the links you want or click on "Delete all"
Mozilla Firefox Click on the 3 menu lines, at the top right, click on Preferences> Privacy and security> "Cookies and site data" section> Manage data> delete the links you want or click on "Delete all"> save changes
Internet Explorer Click on the wheel in the upper right> Security> Delete browsing history> select "Cookies and website data" and click on "delete".
This procedure will not prevent the display of advertisements on the websites that the Client visits. It will only block technologies that allow ads to be tailored to their interests.
It is also possible to navigate in private browsing (incognito) which avoids keeping all previous cookies active.